Reference

How we run the platform and what you agree to when you open an account

Every account on 50 taka follows the same set of rules — how deposits and withdrawals work, what happens if a dispute comes up, and how we handle your betting activity.

Account eligibilityDeposit & withdrawal rulesBetting termsDispute resolutionAccess conditions
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50 taka How we run the platform and what you agree to when you…
PLATFORM INTEGRITY

How we enforce these terms and protect fair play across the lobby

We built the account system to catch duplicate accounts, verify withdrawal requests, and flag betting patterns that break the rules. Every deposit you make through bKash, Nagad or Rocket is logged with a timestamp and a unique transaction ID, and every bet you place is recorded in your account history so we can investigate disputes with clean evidence. We do not change the terms without notice — if we update a rule, we post the revision date at the top of this page and send an account notification to active users.

Account verification

We check your mobile number and payment wallet against our records when you register. If you try to open a second account or use someone else's bKash details to deposit, we suspend both accounts and void any pending bets until you clear it with support.

Betting limits

We set maximum stake limits on certain markets to manage risk. If you hit a limit, the bet slip will block the wager and show the cap. Limits vary by sport and game type — cricket markets carry different caps than crash games or roulette tables.

Rule enforcement

If you break a term — attempt bonus abuse, place bets from a restricted region, or use payment details that do not match your account name — we void the relevant bets, freeze your balance, and contact you to resolve the issue before processing any withdrawal.

Changes to terms

When we revise these terms, we update the effective date at the top and notify you through your account inbox. Continued use of the platform after the revision date means you accept the updated terms. We do not apply changes retroactively to bets already settled.

TERMS HELP

Where to ask about account rules or dispute a decision

If something in these terms is unclear or you want to challenge a decision we made on your account, reach us through the channels below. We handle terms questions separately from general support so the right team sees your message first. Disputes take longer than routine queries — expect a formal response within a few business days, not minutes.

Terms enquiries Send your question about account eligibility, betting rules or withdrawal conditions through the contact form on your account dashboard. We review terms queries during business hours and reply with the specific clause that applies to your situation.
Dispute escalation If you believe we applied a rule incorrectly — a voided bet, a delayed withdrawal, or a suspended account — open a dispute ticket from your account page.
Document requests Need a copy of your betting history, a record of deposits made via bKash or Nagad, or proof of a withdrawal? Request account documents from the settings menu. We generate the file and email it within two business days.

Questions we get about account rules and what happens when things go wrong

We block registration from known restricted areas, but if you bypass that check and deposit anyway, we suspend the account as soon as we detect the issue. Your balance is frozen until you verify your actual location and comply with local law or request a refund of deposits made.

No. The mobile wallet you use to fund your account must be registered in your own name and match the name on your 50 taka account. If we spot a mismatch during verification, we freeze withdrawals until you re-deposit from a wallet that matches your identity.

We follow the market rules published on each bet slip. If an event is abandoned, postponed, or a participant withdraws before start time, we apply the void or settlement rule listed for that market type. Disputes are reviewed against the timestamp and the official result feed we use.

Open a dispute ticket from your account dashboard and attach any relevant transaction IDs or screenshots. We investigate every dispute claim, review the account logs, and reply with the specific term or verification step that blocked the withdrawal. If we made an error, we process the withdrawal immediately.

Yes. The same account rules, payment terms and dispute process cover every bet you place — whether it is a cricket match on the sportsbook, a hand of Live Roulette Prize, or a round in Crash Dynamite. Game-specific rules appear in the lobby for each table or slot.

We only update the terms when regulations change or we add new features that need clearer rules. When we revise a term, we post the new effective date and send an inbox notification to active accounts. You accept the revised terms by continuing to use the platform after that date.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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