What This Policy Covers
We gather your mobile number, email and payment identifiers when you open an account or send a bKash, Nagad or Rocket deposit. We record login timestamps, device type and IP address to detect unusual activity. Transaction history shows your deposit amounts, withdrawal requests and wallet confirmations
-
1
so you can review your own account activity at any time. We store this data on secure servers and share it only with payment processors that clear your bKash, Nagad or Rocket transactions, and with verification partners who confirm your withdrawal eligibility. We do not sell
-
2
your contact details to third parties. Cookie files track your session state and preferred language so the lobby remembers your settings between visits; you can disable non-essential cookies in your browser without losing core account functions. Account data stays active while you use the platform and
-
3
for the retention period required under regional regulations. When you request account closure, we archive transaction records for compliance audit purposes and delete marketing contact details within thirty days. Availability of all services depends on your local law and eligible regions. If local regulations change or
-
4
restrict access, we will notify active account holders and provide instructions for withdrawal requests.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.